While starting any kind of business, people face so many challenges, and like that, Hybe has also faced so many problems while setting up their business of Mystery box. Hybe is an online mystery box company that mostly focuses on proving its customers the luxury fashion products through these mystery boxes. The platform has also collaborated with any social media influencer for these purposes.
But there are many challenges that the company or the platform has faced, and if you want to know about them in detail, then you can read out the points mentioned in the following points-
Customer does not trust- The main challenge that the company has faced is customer trust; people do not trust these types of things. There is any customer who believes that they may not get anything from this platform or boxes and think these are untrustworthy. People like to see the items in the mystery box before buying them, which is not possible.
Fear of losing money- Another challenge that hybe faces is the people do not like to invest their money in buying the Mystery subscription box. They do not like to spend their money because they fear that what if they do not get the product they want and it will be a complete waste of money. They fear losing their money, which is the main reason they do not like to invest in this.
Lack of support – Most people do not get to believes in these things because they do not get the proper response. But if you talk about the Hybe, it offers you the best customer support services, but still, they are facing the problem of lack of support from the shopper because it takes tie for the shoppers to believe in Mysterybox.